Limited liability indemnity

Last updated: 25 September 2026

This page forms part of the site terms. Nothing on it limits or excludes any liability that cannot lawfully be limited or excluded. That includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, and for any right or remedy you have under the Consumer Rights Act 2022 and the EU Consumer Rights Directive. Where those rights apply, they take priority over anything stated here.

Product use

Use products only for their intended purpose and follow the supplied instructions, warnings and applicable local rules. Website and guide content is general information, not landscaping, groundworks, structural or engineering advice.

Website availability and third parties

We try to keep the site available and working, but we do not guarantee uninterrupted or error-free access. Third-party payment, delivery and linked services are responsible for their own systems and terms, without affecting our obligations to you as the seller.

Indemnity

Nothing on this page requires a consumer to indemnify us for our own breach, our negligence, or any matter for which liability cannot lawfully be excluded. We do not publish a fixed monetary cap on our liability to a consumer.