Privacy policy
Last updated: 25 September 2026
This policy explains how Concrete Mould Company Ireland, a division of Caruso Consulting Co Ltd, handles personal data when you browse, place an order or contact us. We are the data controller for that data.
Data we use
We use contact, delivery, order and support information needed to process purchases, deliver goods, prevent abuse, keep records and answer requests. Payment providers process payment credentials; this store does not receive or store full card numbers.
Why we use it
We use personal data to perform our contract with you, to meet legal obligations such as keeping accounting records, and for our legitimate interests in running and protecting the store. Where the law requires consent, including for analytics and advertising cookies, we ask for it and you can withdraw it at any time.
Who receives it
Relevant data may be shared with payment, delivery, hosting, email, fraud-prevention and professional services where that is needed for the purpose it was collected for. We do not sell customer personal data.
Retention and security
Records are kept only as long as needed for orders, support, tax, legal and security purposes. Reasonable technical and organisational safeguards are used, but no internet service can promise absolute security.
Your rights
The General Data Protection Regulation and the Data Protection Acts 1988 to 2018 apply to the personal data this store holds. You have the right to access your data, to have it corrected or erased, to restrict or object to its use, to receive it in a portable form, and to withdraw consent where we rely on it. We respond within one month. Contact theteam@customersupport.care to make a request.
If you are unhappy with how we have handled your data, contact us first and we will try to put it right. You can also complain to the Data Protection Commission, Ireland's data protection regulator, at dataprotection.ie.
Some of the services that process data for us, including payment and email providers, operate outside the European Economic Area. Where that happens, the transfer is protected by safeguards the GDPR recognises, such as the European Commission's standard contractual clauses.
Controller details
Caruso Consulting Co Ltd. Administration office: Charlemont Exchange, Charlemont Street, Dublin 2, D02 VN88, Ireland..
Microsoft Clarity analytics
Microsoft Clarity stays off until you choose to enable it here. With your permission, Clarity helps us understand public page use through analytics, heatmaps and session recordings. Microsoft receives usage data as an independent data controller and handles it under its Privacy Statement, including its described service-improvement and advertising-related uses. Text and sensitive fields are masked; checkout, account and other sensitive routes are excluded.
Advertising storage is denied and Clarity's advertising integrations are disconnected. Your choice is remembered in this browser for up to 180 days. Older Google-only choices do not enable Clarity. You can turn Clarity off here at any time; withdrawal stops future recording after a page reload and clears its first-party cookies. It does not delete data already received. Contact us using the contact details on this website about privacy or data requests.
Optional Clarity analytics is off.
Google measurement choices
This website's Google measurement follows its existing regional consent defaults. These choices are separate from Microsoft Clarity. You can decline Google measurement, allow Google Analytics alone, or allow analytics and advertising measurement when configured. Google receives usage data under the Google Privacy Policy. Declining updates Google's consent signals. Where an existing Google tag is already active, denied-mode requests can continue without optional storage; changing this choice does not delete data already received.